Refund Policy

At Capable Kids Studio, every product is a digital, printable download — there's nothing physical to ship back. Because of this, and in line with digital-goods regulations, all sales are generally final once the files have been accessed or downloaded. That said, your happiness matters to us, so please read on.

Our 90-Day Happiness Guarantee

We stand behind every worksheet, chart, and card we make. If you've used our resources with your child and genuinely feel they haven't helped, email us within 90 days of your purchase and we'll make it right — including a full refund. No complicated forms, no awkward questions.

To request a refund, just contact us with your order number and a short note about what didn't work for you, so we can keep improving.

Digital Products & Your Right to Cancel

Our products are delivered instantly as downloadable files. By completing your purchase and downloading, you agree that you're accessing the digital content immediately — which means the standard 14-day "cooling-off" right of withdrawal no longer applies once the download has begun. Our 90-Day Happiness Guarantee above goes further than the law requires, because we'd rather you felt cared for than stuck.

Problems With Your Download

If a file won't open, downloads incomplete, or you received the wrong item, please contact us right away — we'll fix it or resend your files promptly at no cost. Issues like these are always sorted out quickly.

Duplicate or Accidental Orders

Bought the same bundle twice, or ordered by mistake? Let us know within 14 days and we'll happily refund the duplicate or accidental purchase.

How to Reach Us

Email capablekidsstudio.com@gmail.com and we'll reply within 1–2 business days. Please include the email address used at checkout and your order number so we can help faster.